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Customer Service and Your Brand: What You Don't Know CAN Hurt Your Business Forever

British Airways poor customer serviceBritish Airways suffered a blow today and they probably don't even know it yet...and they probably never will. I just read an article on the "Business In Blue Jeans" blog.

Thank the Recession?

Make money with your computerI just read a blog from one of my favorite sites - Crowdspring. The blog was titled "558,000 startups and small businesses.

Texting for More than Teen Communication? Can It Be the Next "Google" for Businesses?

Today, I had a very interesting call with a friend. This friend has a way of turning everything he is involved in, into a major money-maker. I mean MAJOR money-maker. He is one of those people who simply has a natural sense for trends and especially, trends that translate into massive business - and financial - success.

If You Are A Small Business or Startup Business Owner: Why You Cannot Afford to Forget to Say "Thank You"!

Starting, owning and/or operating a start-up or small business in this day and time is challenging at best.

All around, both online and offline companies are closing their doors including giants that should be able to muddle through this "recession" or economic distress. As a small business owner, this is disturbing and scary.

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